We recognize that in order for your business to run smoothly and profitably, documents need to flow quickly and securely through their respective processes. We know the copier is a hub of activity and it needs to be reliable, easy to use, and efficient in supply consumption. With these understandings in mind, we've partnered with top manufacturers — two of which studies show that over 50% of businesses choose — to ensure we exceed your expectations.
Our Service Structure
Our service technicians are hand-picked, fully certified and trained, and most already have an extensive background in the copier industry. We define service excellence by an unparalleled level of expertise combined with a drive to stay abreast of new technologies. We promote open and ongoing dialog, focus on quick and effective troubleshooting and resolutions, maintain a flexible and adaptive system of dispatch, and respond in a four-hour or less time period. It all adds up to a superior experience for our customers and a low incident of call-backs. Less equipment downtime equals more workplace productivity.
Our Product Line
The technology we choose to carry is the best in the industry. Our company provides the complete line of both Canon and Savin/Ricoh multifunction products, as well as other top manufacturers—Kodak, Hewlett-Packard, and Fujitsu. Studies have shown that Canon occupies the top copier market share in the nation and Savin/Ricoh follows close behind as the fourth largest shareholder. Both of these brands continue to receive awards in environmental sustainability and energy efficiency while providing the highest standards of speed and professional printing capabilities.
SB/DVBE #16831