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Case Studies
Napa Community Bank
Our Mission Statement says that "Napa Community Bank is a full-service community bank striving to exceed the expectations of our customers ... "
Because of the goals we have for our customers we have high expectations for our vendors. In fact we will only allow one manufacturer's products to be connected to our computer network.
The Bank needed a new high speed system that could be used on our computer network for scanning and printing as well as copying and faxing. After meeting with Richard Tesch from Scott Technology Group, we chose STO to install our new high speed system that appeared to meet our requirements. continue reading...
Warsaw Police Department: Solving Crimes and Protecting Citizens
Warsaw Police Department is utilizing DocuWare to reduce man-hours, costs and unsolved cases. Electronic storage of incident reports, accident reports and tickets has streamlined the way this department operates and allowed the staff to focus on their primary duty of protecting the citizens of Warsaw.
Nestled between Indianapolis and Chicago, the Warsaw Police Department serves the city’s residents and surrounding area of 45,000 people with a staff of 34 sworn officers and 11 civilian personnel.
Documents
The Police Department processes and stores incident reports, accident reports and tickets. Incident reports are accessed frequently and are created every time an officer responds to a call. continue reading...
TDM Transportes S.A.: Trucking Company Transports Information Digitally
TDM Transportes S.A., a Colombian trucking company, implemented DocuWare to improve its invoicing process. The company will obtain a return on investment in about one year, saving tens of thousands of dollars annually. Reducing “time to invoice“ has improved cash flow and customer service and allows TDM to comply with Colombian record retention laws.
TDM Transportes S.A., serves the manufacturing industry transporting liquid, bulk goods and containers throughout Colombia and Venezuela. Using advanced communication systems such as GPS, fixed and mobile check points, cell phone and radio, the company is able to maintain complete control and security of the goods transported. TDM guarantees arrival dates and offers its customers real time tracking through Internet or e-mail.
Documents
Each shipment generates many different types of documents, such as: a bill of lading and proof of delivery, invoices, fiscal documents, export documents, agreements, inspection documents and others that may be required dependent of the type of material being transported. continue reading...
Flowmaster
As the IT Manager at Flowmaster, I field a number of calls from salespeople wanting to sell us their products and services. Most of these calls go into my voice mail. The call that I returned was from Scott's Office and I'm glad that I did.
They asked me about our interest in scanning documents to a document management program. We attended an informative interactive seminar over lunch in their office - it was here that I saw their expertise and how they could perform a Document Assessment that would give us a picture of our total prints and copies and how to implement a plan to reduce waste, increase productivity and lower our overall costs.
Scott's Office did just that. Our people are very pleased with the Savin Color / B&W digital copiers and printers – We are now using scanning on all the new Savins in many productive ways as we begin to implement these features. continue reading...
The Napa Valley Register
To Whom It May Concern:
Subject:
Scott's Office Equipment
The Napa Valley Register has been using Scott's Office Equipment as our service provider for some of our printers, faxes and copiers for several years.
Over this time, we have been extremely pleased with the service. The response time has been great along with the proactive attitude they take in relation to the service and supplies.
When we do need service, Scott's has been very easy to deal with and is very customer service oriented. I find that they are most pleasant and helpful. continue reading...
Tippecanoe County Moves Toward Digitizing 9 Million Pages a Year
Tippecanoe County is located in north central Indiana, half way between Chicago and Indianapolis, and has a population of 170,000. The Tippecanoe County Clerk is charged with maintaining volumes of important records. DocuWare helps the county streamline and automate this essential task.
The Tippecanoe County Clerk’s Office is bringing a vast archive of legal, historical and ownership records into DocuWare. Personnel costs have been reduced by 40% and thanks to DocuWare, even with the reduction in personnel, the staff can now keep up with requests by reducing retrieval time from days to hours. With DocuWare in place the County Clerk’s Office now provides a higher quality of service for the residents of Tippecanoe County. continue reading...
Tompkins Cortland Community College: Improving Student Services
Named number one in the nation for deploying technology to streamline operations and better serve students, this college digitized student information providing every department and extension center with the information needed to quickly resolve student questions. Student enrollment grew by 40% over the past few years and the college was able to meet the added volume without adding personnel. Electronic information also helps the college easily comply with state record retention regulations and FERPA requirements.
Tompkins Cortland Community College (TC3) is located in a culturally diverse community in the Finger Lakes Region of upstate New York. The college is part of the State University of New York (SUNY) education system, offering 38 associate degree programs that prepare its students for transfer to a four-year college or university. The college serves 3,000 students through its main campus, two extension centers and online classes. continue reading...
Mengali Accountancy - Green Business Practices
Mengali Accountancy, an environmentally conscious accounting firm in Northern California, implemented DocuWare to streamline their work processes and become a paperless office. Since implementing the solution, the firm has improved employee accountability, gained valuable tools for monitoring its workflow, streamlined audits and strengthened its bottom line, while preserving ecology and eliminating paper usage.
Mengali Accountancy (MA) provides expertise in accounting, financial management and tax services. They specialize in handling outsourced accounting services for small businesses in the real estate and construction industry throughout Northern California.
Documents
With many different types of accounts, Mengali Accountancy handles a high volume of transactional processing for their clients. Documents range from accounts payable invoices, bank statements, loan statements, credit card statements and more. The company receives over 200 documents each day, primarily through the mail; although some information is received via fax and e-mail as well. continue reading...